Thirtytwo Lashed Snowboard Boots Black | Snowboard Boots Mens | Trojan Wake Ski Snow

Before Riding:
Before riding, ensure the boots are properly secured in the bindings to prevent any unnecessary movement that could result in damage to your boots or even yourself.
Transporting:
To transport your boots with care it is best to place them within a snowboard boot bag, or a snowboard bag. This will prevent any unnecessary scratches or damage to your boots.
Storing:
Before putting your boots away ensure they are dry and free of any remaining snow, this will prevent bacteria and rust from forming. It is best to store your boots in some sort of bag or enclosed protected capsule.
Cleaning:
Cleaning snowboard boots is a straightforward process that requires some basic equipment and a bit of time and once you are done, allow around 24 hours for the boots dry.
Generally, hand washing is preferred as snowboard boots run the risk of being damaged if washed in a machine. Boots run the risk of shrinking or deforming if washed or dried with heat, so use cold water and air dry if possible.
For most boots, laundry detergent is fine to use, however, if your boot has GORE-TEX®, SympaTex® or any other waterproof membrane, it is best to use a special cleaner like NikWax.

Shipping:

We uses Auspost for Small Orders, which include items like Life Jackets, Ropes/Handles, Snow Outerwear, Boots, Bindings, etc. For Large items such as Snowboards, Wakeboards, Waterskis, Kneeboards, Large Tubes, etc., we rely on StarTrack. We prioritize quick delivery, so all orders placed before 2 pm from Monday to Friday will be shipped on the same day. Orders placed on the weekend will be shipped on the following Monday. Rest assured, you will receive a confirmation email with a tracking number to monitor your order's progress. If you encounter any issues finding your tracking number, please don't hesitate to Contact Us for assistance. For more comprehensive shipping information, please refer to the details available here.

Returns

At Trojan, we strive for customer satisfaction, and that includes our return policy. You have the option to return any product purchased from us, provided it is not faulty, within 60 days from the date of purchase to receive a full refund. If the item is returned after 60 but within 365 days of purchase, a store credit will be issued. We accept returns of products in their original condition. Customers have the choice of receiving a refund (minus any shipping charges paid) or exchanging the item for a different product. For your convenience, returns can be made in person at our store with proof of purchase or sent back to our store via mail. For further information on our return process, please see here.