Shipping Information

Free Express Aus-Wide Shipping on all orders over $99!!*

*Free shipping excludes orders outside of Australia. Contact Us to get an international shipping quote.

Shipping Information:

Here at Trojan we use Auspost for Small Orders (Life Jackets, Ropes/Handles, Snow Outerwear, Boots, Bindings, etc), and StarTrack for Large items (Snowboards, Wakeboards, Waterskis, Kneeboards, Large Tubes, etc). 

All orders placed before 2pm Monday to Friday are shipped same day. All orders placed on the weekend are shipped the proceeding Monday. A tracking number will be available in your confirmation email. If you cannot find your tracking number, Contact Us to get help.

Your order may be split up into multiple packages in order to reduce time it is in transit. If your order is split up you can view the different tracking numbers in your confirmation email.

If an item you ordered is not available, one of our friendly staff will contact you to discuss alternative options.

Estimated shipping times are outlined below. Please keep in mind that these timeframes are rough estimates, and the actual delivery time for your order may be sooner or later then estimated depending on what you have ordered. Please note that we cannot control the delivery process after your order has been collected by the postage service.

Shipping Options:

We post all our express orders with AusPost or StarTrak.

Express Express Aus Wide Shipping is included for FREE on all orders over $99. For orders under $99, express shipping cost is calculated at the checkout
Standard  Standard shipping is available at checkout on all orders below $99. All standard shipping orders are sent via Standard AusPost.

In Store Pickup

 In store pickup is available at checkout on all orders.   

 

Estimated Shipping Times:

Estimated shipping times for standard and express shipping.

Sydney / Greater Sydney Region 

 Express:

  • 1-2 days (small orders)
  • 1-4 days (large orders)  

Standard:

  • 3-7 days

NSW Eastern Coast

Express:

  • 2-3 days (Small orders)
  • 2-4 days (Large orders)

Standard:

  • 3-7 days

Victoria (Urban Areas)

Express:

  • 2-4 days (Small orders)
  • 2-5 days (Large orders)

Standard:

  • 3-10 days

Queensland (Urban Areas) 

Express:

  • 2-4 days (Small orders)
  • 2-5 days (Large orders)

Standard:

  • 3-10 days

Western Australia 

Express:

  • 3-5 days (Small orders)
  • 3-10 days (Large orders)

Standard:

  • 5-10 days

Remote Areas

 For all remote areas add approximately 2-4 days delivery time.

International Shipping:

Yes, we post worldwide. However, depending on your location and the item you ordered the cost of shipping may vary. If you are interested in having an item posted internationally, simply Contact Us to receive a quote within 1 business day.

Pre-Orders

Items purchased on Pre-Order will be shipped the day they arrive in store. To learn move about our Pre-Order process, Click Here.